If you’ve recently shopped at Big Lots and have your receipt in hand, there’s exciting news—your feedback could earn you a chance to win a $1,000 gift card. Big Lots is inviting customers to participate in their official customer satisfaction survey hosted at www.BigLots.com/Survey. This initiative not only helps improve your shopping experience but also gives you the opportunity to enter their monthly sweepstakes.
In this in-depth guide, we’ll walk you through everything about the Big Lots customer survey—from eligibility, how to participate, reward details, rules, and tips. Whether you’re a regular shopper or just made your first Big Lots purchase, this guide ensures your opinion counts—and might just pay off.
What is BigLots.com/Survey?
BigLots.com/Survey is an online customer satisfaction survey created to collect valuable feedback from shoppers. The survey consists of a series of questions focused on your recent experience at Big Lots, including store layout, product quality, employee friendliness, checkout experience, and more.
It’s designed to be quick and easy, usually taking under 10 minutes to complete. By sharing your opinion, you help Big Lots identify strengths and areas for improvement, leading to a better shopping experience for everyone.
Why Big Lots Wants to Hear From You
Feedback is the bridge between a good shopping experience and a great one. Big Lots wants customers to feel heard and valued. Here’s why your voice matters:
Enhance Customer Satisfaction
Your feedback helps Big Lots better understand customer preferences and expectations.
Identify and Resolve Issues Quickly
Whether it’s a product shortage or staff concern, surveys help highlight store-specific challenges.
Motivate Employees Through Recognition
Positive feedback boosts employee morale and encourages great service.
Influence Future Promotions and Stock Decisions
Your answers can shape future deals, seasonal stock, and even in-store designs.
BigLots.com/Survey Rewards – What You Can Win
By completing the BigLots.com/Survey, you’re entered into a monthly sweepstakes with an exciting reward.
$1,000 Gift Card Prize
Every month, one lucky winner receives a $1,000 Big Lots gift card. This generous prize can be used to buy home décor, furniture, groceries, and more.
Better Shopping Experience
Even if you don’t win the sweepstakes, your feedback helps create a smoother, more enjoyable shopping experience on your next visit.
Eligibility Criteria to Participate in BigLots.com/Survey
Before you dive into the survey, make sure you meet the eligibility criteria:
Minimum Age Requirement
You must be at least 18 years old to take part in the survey and be eligible for the sweepstakes.
Residency
Only legal residents of the United States can enter.
Recent Purchase Receipt
You’ll need a valid receipt from a recent Big Lots visit that includes the survey code.
No Employees Allowed
Employees of Big Lots, their families, and anyone affiliated with the company are not allowed to participate.
Limit One Entry Per Person Per Month
Only one survey entry per person, per sweepstakes period is allowed.
Rules and Terms of Participation
Understanding the rules helps ensure your entry is valid and increases your chance of winning.
Time Limit for Survey Participation
Survey invitations expire after a short period, usually 7 days after your purchase. Make sure to take the survey as soon as possible.
One Entry per Receipt
Each survey code is valid for only one entry. Duplicate submissions will not be accepted.
Sweepstakes Entry is Random
Winners are chosen through a randomized draw each month.
No Purchase Entry Available
If you didn’t make a recent purchase, you can still enter by mail. Refer to official rules on the site for details.
Gift Card is Not Redeemable for Cash
The prize must be used at Big Lots and cannot be exchanged for money.
How to Complete the Survey at BigLots.com/Survey
The process to participate is quick and user-friendly. Here’s how it works:
Save Your Receipt
After making a purchase at Big Lots, save your receipt which contains the unique survey code.
Visit www.BigLots.com/Survey
Go to the official survey website using any device with internet access.
Enter Survey Code
Input the unique code from your receipt to begin the survey.
Answer the Questions Honestly
Rate your experience based on your recent visit. You’ll be asked about store cleanliness, product variety, staff friendliness, pricing, and more.
Submit Your Personal Details
At the end of the survey, enter your name and contact information to enter the sweepstakes.
Confirmation Message
After submission, you’ll receive confirmation that your feedback was recorded and that you’re entered into the monthly draw.
Types of Questions Asked in the Survey
The survey is structured to give Big Lots a well-rounded view of your shopping experience. Here’s what to expect:
- How satisfied were you with the store environment?
- Were you able to find what you were looking for?
- How would you rate the attitude and helpfulness of staff?
- Were you satisfied with product prices?
- Was the checkout process smooth and fast?
- Would you recommend Big Lots to friends or family?
All questions are multiple choice or rating scale and can be answered quickly.
Common Issues and How to Solve Them
Sometimes technical issues or misunderstandings can get in the way. Here’s how to avoid them:
Survey Code Not Working
Double-check the code for accuracy and make sure it hasn’t expired.
Website Not Loading
Try clearing your browser cache or using a different device or internet connection.
Didn’t Receive Sweepstakes Entry Confirmation
Ensure you completed all steps and entered your correct contact information.
Lost Receipt
Unfortunately, the online survey requires a valid receipt. However, the mail-in entry option may be available.
No Purchase? Here’s How to Enter the Sweepstakes
Big Lots allows customers to enter the monthly sweepstakes without making a purchase. To do this:
Mail-In Entry Option
Send a hand-written postcard including your name, address, phone number, and email to the designated sweepstakes mailing address (listed in the official rules on the website). This method is often underutilized but just as valid.
Check the official sweepstakes rules at the bottom of the BigLots.com/Survey website for up-to-date mailing details and deadlines.
How Big Lots Uses Your Feedback
Your responses don’t just go into a void—they are carefully reviewed and analyzed to improve store operations, employee performance, and customer satisfaction.
Product Feedback
Suggestions regarding product availability or quality help guide purchasing decisions.
Employee Reviews
Mentions of helpful employees are often passed on as commendations, while negative reports may trigger training sessions.
Store Improvements
From lighting and layout to checkout speed and restocking practices, your suggestions drive real change.
Customer-Focused Promotions
Marketing teams use survey insights to offer more relevant and desirable discounts or loyalty rewards.
About Big Lots – A Customer-Centered Brand
Big Lots is a leading American retail company with over 1,400 stores in 47 states. Known for offering quality goods at affordable prices, the store has become a staple for families looking for furniture, home décor, snacks, electronics, and more.
What sets Big Lots apart is their commitment to customer satisfaction. They want shoppers to feel good about what they buy and how they’re treated. That’s why platforms like BigLots.com/Survey exist: to give you a direct line of communication with the people who make decisions.
Big Lots is more than just a store it’s a place that listens and responds to its customers.
Why Your Participation Matters
Taking the survey doesn’t just benefit Big Lots. It benefits you and your community.
It Creates a Better Shopping Experience
Your feedback helps tailor services and inventory to meet local customer needs.
It Gives a Voice to Regular Shoppers
Who better to improve the store than those who shop there the most?
It Promotes Accountability
Good or bad, your review encourages staff and management to deliver consistent quality.
It Rewards You for Your Time
With a chance to win $1,000, your five-minute survey could lead to something big.
Stay Connected with Big Lots Online
Want to stay in the loop with deals, promotions, and sweepstakes updates? Follow Big Lots on social media:
- Facebook: facebook.com/BigLots
- Twitter/X: twitter.com/BigLots
- Instagram: instagram.com/biglots
- Pinterest: pinterest.com/BigLots
- YouTube: youtube.com/BigLotsOfficial
Their social media pages often post survey announcements, contest winners, and special promo codes.
Customer Support Information
Need help with your receipt or have survey-related questions? Big Lots customer support is here to help:
Customer Service Number: 1-866-BIG-LOTS (1-866-244-5687)
Official Website: www.biglots.com
Survey Site: www.BigLots.com/Survey
“This holiday season, we’re offering the exceptional value we’re
known for plus convenient shopping hours,” said Bruce Thorn, Big Lots CEO
and president. “We know our customers may work in the service industry and
may appreciate getting an early jump on holiday shopping on Thanksgiving
Day. We’re continuing with more amazing deals throughout Black Friday
weekend.”
Conclusion – Your Opinion Matters at Big Lots
Whether you’re stocking up on home essentials or grabbing last-minute party supplies, your experience matters to Big Lots. By participating in the BigLots.com/Survey, you contribute directly to shaping the future of the store while earning a shot at a $1,000 gift card.
It only takes a few minutes to complete, but the impact of your feedback can be long-lasting. You could see better stocked shelves, friendlier staff, quicker checkouts—and maybe even win that generous gift card. It’s a simple, rewarding way to speak up and make shopping better for yourself and others.
So the next time you shop at Big Lots, keep your receipt and visit www.BigLots.com/Survey. Your opinion is powerful—and valuable.
FAQs – Quick Info About BigLots.com/Survey
Question: Is the BigLots.com/Survey free to take?
Answer: Yes, the survey is completely free. All you need is a recent purchase receipt.
Question: How often can I enter the sweepstakes?
Answer: You can enter once per monthly period per person.
Question: Do I need to buy something to enter?
Answer: No. Mail-in entry is available for those without a purchase.
Question: What can I win?
Answer: A $1,000 Big Lots gift card awarded to one lucky winner each month for BigLots.com/Survey.
Question: How long does the survey take?
Answer: Most customers finish the BigLots.com/Survey in less than 10 minutes.